Refund policy

 

Returns & Exchanges

Damaged, Defective, or Incorrect Items

We take great care in ensuring the quality of our products, but if your order arrives damaged, defective, or incorrect, we will gladly offer an exchange.

To request an exchange:

Contact us via email within 7 days of receiving your order.

Once we confirm your request, return the item to us via cash on delivery (COD).

As soon as we receive the returned item, we will ship a replacement immediately.

If a replacement is unavailable, we will issue a full refund, including shipping fees.

Returns & Exchanges for Other Reasons

If you wish to return or exchange an item for reasons other than defects or errors, please contact us within 7 days of receiving your order.

Please note that the following items cannot be returned or exchanged:

Used products

Products damaged or stained by the customer

Returns without prior contact

Items returned more than 7 days after notification

Products labeled as "non-returnable" in the product description

For non-defective returns or exchanges, the customer is responsible for the return shipping fee.